Help

Troubleshooting, recovering a device that won't boot, and answers to questions that come up often.

• Troubleshooting — the device isn't detected, the screen is blank, the battery won't charge, or a firmware update didn't take.
• Recovery mode — getting into the bootloader and recovering a unit that won't start normally.
• FAQ — shorter questions that don't need a full page.

If none of this covers your issue, the FREE-WILi Discord is where the team and other owners answer questions day to day.